New Password

Create a new AAU password with Nem-ID

This service allows you to create a new password with Nem-ID or to change your current password.

When using this service for creating a new AAU password, you must use your NemID for verifying your identity. NemID is the common login used for online banking and for receiving information from the Danish public authorities.

Simply click the “create new password” button below and follow the guide for creating a new password.

Learn more about strong passwords and see the AAU Password Policy.

Unlock account

If your AAU account has been locked, you can unlock it with your NemID. Click the "Unlock account"-button below and follow the guide.

If you need help to change password or unlock your account with NemID, please contact ITS Support at +45 9940 2020

Support - AAU IT SERVICES

Tel: 9940 2020
Email: support@its.aau.dk
Web: en.its.aau.dk/support

Opening hours

Monday to Thursday
08:00-15:30

Friday
08:00-15:00

INSTRUCTIONS AFTER PASSWORD CHANGE

Here you find instructions for use AFTER you have changed your password on AAU's central systems.

You may have problems, if your device (PC, Mac, tablet, phone) uses your old password, and you  therefore can't access Wi-Fi, mail or printers.